Welcome to CORE for patients and their caregivers
Patients are at the CORE of what we do!
Insurance and reimbursement issues can be complicated and difficult to manage. That's why Teva Oncology offers CORE (Comprehensive Oncology Reimbursement Expertise), a convenient reimbursement resource for patients and their healthcare providers. CORE provides a support program and online tools and resources to help make it easier to understand the reimbursement process.
The CORE Hotline is a service provided by Teva Oncology to help patients and their physicians understand the complexities of reimbursement.
![]() |
The CORE Hotline can be accessed by dialing toll-free 1-888-587-3263. |
Reimbursement consultants are available 9 am to 8 pm (ET) Monday through Friday.
The CORE Hotline Reimbursement services include:
- Benefit verification and coverage determination
- Precertifications / prior authorization support
- Coverage guidelines and claims investigation assistance
- Support through the claims and appeals process
- Templates for letters of medical necessity
- Teva Cares Foundation patient assistance program referrals