Contact CORE

TEL: 1-888-587-3263
FAX: 1-866-676-4073

Welcome to CORE for Health Care Professionals
Patients are at the CORE of what we do!

The CORE Hotline is a service provided by Teva Oncology to help physicians and their patients understand the complexities of reimbursement and where CORE fits in.

The CORE Hotline can be accessed by dialing toll-free 1-888-587-3263.

Reimbursement consultants are available 9 am to 8 pm (ET) Monday through Friday to provide assistance with the following:

The CORE Hotline Reimbursement services include:

  • Benefit verification and coverage determination
  • Precertification and prior authorization support
  • Coverage guidelines and claims investigation assistance
  • Support through the claims and appeals process
  • Templates for letters of medical necessity
  • Teva Cares Foundation patient assistance program referrals

HIPAA Information: This site is being offered to you, the healthcare provider, on behalf of your patients, with the understanding that you have obtained signed permission from your patient to provide their information to CORE. Any information submitted to CORE will remain confidential and will not be used for promotional purposes. If you would like to learn more about protecting the privacy of personal health information, please go to the U.S. Department of Health & Human Services at

United States Residents: Disclaimer: These sections are intended to provide information for residents of the U.S. only.